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Dashboard, Inbox & Daily Operations

The Dashboard and App Shell act as your store's command center. This final module covers how to monitor your financial KPIs, handle offline synchronization, void receipts, and manage critical system alerts.

Role-Based Dashboard Views​

The main dashboard dynamically adjusts based on the logged-in user's role to protect sensitive financial data.

  • Owner & Manager View: Users with full accounting access see the complete financial picture. This includes today's gross takings, a 30-day true net profit calculation, total stock value at landed cost, and a visual sparkline tracking profit margins.
  • Cashier View: Cashiers see a scoped dashboard focused entirely on their active till session. They can track their gross shift takings, the expected cash in the till, and their specific payment mix for the day.

Receipt Management & Voiding Sales​

The "Latest Receipts" table tracks every transaction processed at the till.

  1. Reprinting: Click the Reprint button next to any sale to view the digital receipt and send it to the thermal printer.
  2. Voiding a Sale (Managers Only): If a cashier makes a mistake, a manager or owner can click Void.
    • Select a reason (e.g., "Cashier Entry Error" or "Customer Cancelled") and add optional audit notes.
    • Confirming the void will automatically return the sold items back to your inventory, reverse any customer credit, and deduct the cash from the expected till balance. The receipt number is preserved as "VOIDED" to maintain GRA E-VAT sequence compliance.

"Dumsor Mode" & Offline Resiliency​

You do not have to stop selling just because your internet connection drops.

  • Offline Indicator: If your internet goes down (or if you manually click the Wi-Fi icon to turn on "Dumsor Mode"), the system instantly switches to local caching.
  • Queued Receipts: A yellow badge will appear in the header showing the exact number of receipts that are "queued." You can continue processing sales normally.
  • Auto-Sync: Once the internet is restored, the Wi-Fi icon turns green, and the queued receipts will automatically spin and synchronize with the cloud database.

Inbox, Alerts & Compliance Locks​

EPROS uses a centralized notification and banner system to keep staff aligned and enforce regulatory compliance.

  • Accountability Inbox: When you click the Bell icon, you will see snippets of recent broadcasts. You must click the alert to open the full Inbox to read the complete content and mark it as read.
  • Proactive Risk Panels: The dashboard automatically flags operational risks, including SKUs at their reorder level, batches expiring within 90 days, customers exceeding their credit limits, and unpaid supplier invoices.
  • Subscription Lockout: If your subscription expires and the 7-day grace period lapses, the store enters a Read-Only Mode. Historical data remains accessible, but you cannot process new sales until the subscription is renewed.
  • Mandatory Legal Notices: If Eklonde Prime issues a mandatory compliance update, a countdown timer will appear. Owners must acknowledge the notice in the Inbox before the timer hits zero, otherwise the POS will lock for all staff.

Shift-Safe Logout​

EPROS protects your daily cash reconciliation. If a cashier attempts to click Secure Log Out while they still have an open shift running, the system will block the action. You must successfully declare your physical cash and generate a Z-Report before you are permitted to sign out of the terminal.

Eklonde Prime Enterprise Solutions​

At the bottom of the dashboard, a rotating ticker highlights additional IT services provided by Eklonde Prime. Click the ticker to open the Enterprise Solutions menu to request quotations for custom website development, cybersecurity consulting, or data analytics tailored for your business.